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NEW QUESTION 29
The quality assurance (QA) team at Cloud Kicks is reviewing user stones to write test scripts. The QA team is having difficulty with a specific story where a modification to an existing flow is needed for a custom object. The QA team is unable to discern what needs to be tested as a result of the updated flow.
What should the business analyst review and revise to provide more clarity to the QA team?
- A. The definition of done of the user story
- B. The who, what, and why of the user story
- C. The acceptance criteria of the user story
Answer: B
NEW QUESTION 30
Northern Trail Outfitters (NTO) has acquired a competitor. The agreement is to migratethe acquired company into NTG'sTechnological Platforms. One of its challenges is to offer a unified customer experience while strengthening the relationship with its customers. The business analyst (BA) has been asked to translate the business objectives and assemble an improved and standard customer experience.
Which strategy should the BA use to accomplish the goal?
- A. Understand business objectives, define the intention and audience, lead a journey mapping workshop, find opportunities for improvement, and update thejourney map.
- B. Understand business objectives, define the intention and audience, conduct user experience research, analyze the research results, and design an improved new user experience.
- C. Understand business objectives, determine company culture, evaluate processes and user experiences, interview stakeholders, and add improvements to the integration roadmap.
Answer: B
NEW QUESTION 31
Universal Containers is in the planning phase of a Salesforce project that will transform its retail locations. The implementation team has had a difficult time determining the priorities and requirements of previous projects from people who would be directly impacted by the solution under consideration.
Which type of analysis should the business analyst recommend to ensure the implementation team avoids this challenge on the current project?
- A. Enterprise analysis
- B. Persona analysis
- C. Stakeholder analysis
Answer: B
NEW QUESTION 32
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